Klientidel saadav tagasiside määrab Su ettevõtte tuleviku.
Kuidas töötab?
Samm 1
Küsimused kliendile
Klientide arvamus on kõige tähtsam,
sest nendest oleneb firma käekäik.
Õigel hetkel ja õigesti koostatud küsimused on kulda väärt!
Meie veebipõhine platvorm annab imelihtsalt võimaluse koostada oma küsimustik või kasutada juba olemasolevaid, et saada teada, mida klient Sinu ettevõttest arvab.
Samm 2
Vastuste analüüs
Igas vastuses peitub varandus,
kui seda õigesti analüüsida.
Survease programm võimaldab jälgida kliendi vastuste ja tagasiside reaalajas laekumist, koostada üksikasjalikke raporteid, sorteerida vastajaid erinevate parameetrite järgi ja teostada põhjalikku analüüsi.
Hea uudis on see, et analüüs on lihtsaimast lihtsam ja puuduvad ebavajalikud lisavidinad!
Samm 3
Toote arendamine
Kliendist saab püsiklient, kui ta näeb, et Sa hoolid.
Hea toode ja teenus areneb vastavalt klientide tagasisidele ja peegeldab ettevõtte suhtumist. Survease veebipõhine programm võimaldab suhelda klientidega otse, viia muudatused kiirelt ellu ja arendada oma teenust.
Nii tõstad märkimisväärselt ka kliendirahulolu ning soovitusindeksit!
Alusta juba täna!
Sinu kliendid teavad vastuseid. Alusta nende kuulamisega.
Kasutajakogemuse parandamiseks kasutame oma lehel küpsiseid. Loe rohkemNõustun
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